/* ============================================================
   SocialCRM — visual system
   Palette: powder blush surface, deep plum ink, rose-gold accent
   ============================================================ */
:root{
  --bg:        #faf7f8;
  --surface:   #ffffff;
  --ink:       #3d2438;   /* deep plum */
  --ink-soft:  #7b6376;
  --accent:    #c2547e;   /* rose */
  --accent-2:  #8e3d63;
  --gold:      #b98a4e;
  --line:      #eee2e8;
  --green:     #2e9e6b;
  --amber:     #c78a1f;
  --red:       #c74848;
  --wa:        #128c7e;
  --fb:        #1877f2;
  --radius:    14px;
  --shadow:    0 1px 3px rgba(61,36,56,.07), 0 6px 20px rgba(61,36,56,.05);
  font-size: 15px;
}
*{box-sizing:border-box;margin:0;padding:0}
body{font-family:'Segoe UI',system-ui,-apple-system,sans-serif;background:var(--bg);color:var(--ink);line-height:1.5}
a{color:var(--accent);text-decoration:none}
h1{font-size:1.5rem;letter-spacing:-.02em}
h2{font-size:1.1rem}
small{color:var(--ink-soft)}

/* ---------- layout ---------- */
.app{display:flex;min-height:100vh}
.sidebar{width:240px;background:var(--ink);color:#f4e9ef;display:flex;flex-direction:column;position:fixed;top:0;bottom:0;left:0;z-index:50}
.content{flex:1;margin-left:240px;padding:28px;max-width:1300px}
.brand{display:flex;gap:10px;align-items:center;padding:22px 20px 16px;border-bottom:1px solid rgba(255,255,255,.08)}
.brand-mark{font-size:1.5rem;color:#e8a9c4}
.brand small{display:block;color:#c9a8bb;font-size:.75rem}
.sidebar nav{flex:1;padding:14px 10px;display:flex;flex-direction:column;gap:2px}
.sidebar nav a{display:flex;align-items:center;gap:8px;color:#dcc3d1;padding:10px 12px;border-radius:10px;font-size:.93rem}
.sidebar nav a:hover{background:rgba(255,255,255,.06);color:#fff}
.sidebar nav a.active{background:var(--accent);color:#fff}
.pill{margin-left:auto;background:#e8a9c4;color:var(--ink);font-size:.7rem;font-weight:700;border-radius:99px;padding:1px 8px}
.sidebar-foot{padding:14px 20px;border-top:1px solid rgba(255,255,255,.08);display:flex;justify-content:space-between;font-size:.85rem}
.sidebar-foot a{color:#e8a9c4}
.menu-toggle{display:none;position:fixed;top:12px;left:12px;z-index:60;background:var(--ink);color:#fff;border:none;border-radius:10px;padding:8px 12px;font-size:1.1rem;cursor:pointer}

/* ---------- cards / stats ---------- */
.page-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:22px;flex-wrap:wrap;gap:12px}
.grid{display:grid;gap:16px}
.grid.cols-4{grid-template-columns:repeat(4,1fr)}
.grid.cols-2{grid-template-columns:repeat(2,1fr)}
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px}
.stat .num{font-size:1.9rem;font-weight:700;letter-spacing:-.03em}
.stat .lbl{color:var(--ink-soft);font-size:.85rem}
.stat.wa .num{color:var(--wa)} .stat.fb .num{color:var(--fb)} .stat.rose .num{color:var(--accent)}

/* ---------- tables ---------- */
table{width:100%;border-collapse:collapse;font-size:.92rem}
th{text-align:left;color:var(--ink-soft);font-weight:600;font-size:.78rem;text-transform:uppercase;letter-spacing:.05em;padding:10px 12px;border-bottom:1px solid var(--line)}
td{padding:11px 12px;border-bottom:1px solid var(--line);vertical-align:middle}
tr:last-child td{border-bottom:none}
tr:hover td{background:#fdf5f8}

/* ---------- badges / buttons / forms ---------- */
.badge{display:inline-block;padding:2px 10px;border-radius:99px;font-size:.75rem;font-weight:600}
.badge.new{background:#fdeef4;color:var(--accent)}
.badge.interested{background:#fff5e3;color:var(--amber)}
.badge.ordered,.badge.ok{background:#e7f6ee;color:var(--green)}
.badge.repeat{background:#eef2ff;color:#4c5fd5}
.badge.vip{background:#fbf3e4;color:var(--gold)}
.badge.blocked,.badge.bad{background:#fdecec;color:var(--red)}
.badge.auto{background:#f0e9f5;color:#7c4d9e}
.btn{display:inline-block;background:var(--accent);color:#fff;border:none;border-radius:10px;padding:9px 16px;font-size:.9rem;font-weight:600;cursor:pointer;transition:.15s}
.btn:hover{background:var(--accent-2)}
.btn.ghost{background:transparent;color:var(--accent);border:1px solid var(--accent)}
.btn.small{padding:5px 11px;font-size:.8rem}
.btn.danger{background:var(--red)}
.btn.wa{background:var(--wa)} .btn.fb{background:var(--fb)}
input,select,textarea{width:100%;padding:9px 12px;border:1px solid var(--line);border-radius:10px;font:inherit;background:#fff;color:var(--ink)}
input:focus,select:focus,textarea:focus{outline:2px solid #e8a9c4;border-color:var(--accent)}
label{display:block;font-size:.82rem;font-weight:600;color:var(--ink-soft);margin:12px 0 4px}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.help{font-size:.78rem;color:var(--ink-soft);margin-top:3px}
.flash{padding:11px 16px;border-radius:10px;margin-bottom:16px;font-size:.9rem}
.flash.ok{background:#e7f6ee;color:var(--green)} .flash.err{background:#fdecec;color:var(--red)}

/* ---------- chat (WhatsApp inbox) ---------- */
.chat-wrap{display:grid;grid-template-columns:320px 1fr;gap:0;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden;height:calc(100vh - 130px)}
.conv-list{border-right:1px solid var(--line);overflow-y:auto}
.conv-search{padding:12px;border-bottom:1px solid var(--line)}
.conv-item{display:block;padding:13px 15px;border-bottom:1px solid var(--line);cursor:pointer;color:var(--ink)}
.conv-item:hover,.conv-item.active{background:#fdf5f8}
.conv-item .row1{display:flex;justify-content:space-between;gap:8px}
.conv-item .name{font-weight:600;font-size:.92rem}
.conv-item .time{font-size:.72rem;color:var(--ink-soft);white-space:nowrap}
.conv-item .preview{font-size:.82rem;color:var(--ink-soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.conv-item .unread{background:var(--wa);color:#fff;font-size:.68rem;font-weight:700;border-radius:99px;padding:1px 7px}
.chat-pane{display:flex;flex-direction:column;background:#f7eef3}
.chat-head{background:var(--surface);padding:13px 18px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap}
.chat-body{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:8px}
.bubble{max-width:70%;padding:9px 13px;border-radius:14px;font-size:.92rem;box-shadow:0 1px 1px rgba(0,0,0,.05);white-space:pre-wrap;word-break:break-word}
.bubble.in{background:#fff;align-self:flex-start;border-bottom-left-radius:4px}
.bubble.out{background:#d9f2e6;align-self:flex-end;border-bottom-right-radius:4px}
.bubble .meta{display:block;font-size:.68rem;color:var(--ink-soft);margin-top:4px;text-align:right}
.chat-input{display:flex;gap:8px;padding:12px;background:var(--surface);border-top:1px solid var(--line)}
.chat-input textarea{resize:none;height:44px}
.empty{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;color:var(--ink-soft);gap:6px}
.empty span{font-size:2.2rem}

/* ---------- comments ---------- */
.comment-card{display:flex;flex-direction:column;gap:8px}
.comment-head{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap}
.comment-msg{background:#fdf5f8;border-radius:10px;padding:10px 14px}
.comment-reply{background:#eef7ff;border-left:3px solid var(--fb);border-radius:8px;padding:8px 12px;font-size:.88rem}
.reply-box{display:flex;gap:8px}
.filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:16px}
.filters a{padding:6px 14px;border-radius:99px;border:1px solid var(--line);background:#fff;color:var(--ink-soft);font-size:.85rem}
.filters a.active{background:var(--ink);color:#fff;border-color:var(--ink)}

/* ---------- login ---------- */
.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(150deg,#3d2438 0%,#6b3455 55%,#c2547e 100%)}
.login-card{background:#fff;border-radius:18px;padding:36px;width:100%;max-width:380px;box-shadow:0 20px 60px rgba(0,0,0,.3)}
.login-card h1{margin-bottom:4px}
.login-card p{color:var(--ink-soft);font-size:.88rem;margin-bottom:14px}

/* ---------- responsive ---------- */
@media (max-width:960px){
  .grid.cols-4{grid-template-columns:repeat(2,1fr)}
  .chat-wrap{grid-template-columns:1fr;height:auto}
  .conv-list{max-height:40vh}
  .chat-pane{min-height:55vh}
}
@media (max-width:720px){
  .menu-toggle{display:block}
  .sidebar{transform:translateX(-100%);transition:.2s}
  .sidebar.open{transform:none}
  .content{margin-left:0;padding:64px 14px 20px}
  .grid.cols-2,.form-row{grid-template-columns:1fr}
  .bubble{max-width:88%}
  table{font-size:.84rem}
  th,td{padding:8px}
}